Claudia Zylbersztajn, Founder of Immediate Social Care

‘This is my dream…

I am a Mental Health Social Worker and an Approved Mental Health Professional, and Social Work University Tutor. I have a Master’s degree in Youth Justice Probation and Applied Criminology and have engaged in continuous professional development throughout my career. I have gained substantial experience managing and caring for dementia sufferers, mental health, physical disability and sensory impaired clients.

I spent over twenty years working in health and social care settings, doing a job I thoroughly enjoyed but becoming increasingly frustrated by the inequality and lack of heart in the system.

I wanted to provide good quality care and support, regardless of race, class, gender or disability. I wanted to run a service that did not limit the quality of care simply because of the time that was allocated to that individual. I wanted to deliver care that really put people at its heart.

This was the dream I had, a dream that gave birth to Immediate Social Care.”

How we deliver care with people at its heart


responsive to the immediate needs of the individual


designed to support not only our clients but their families too


seeing each person’s worth, treating them with dignity and compassion


a service managed and delivered by trained healthcare professionals

Our approach is captured in the phrase ‘care with people at its heart’. It reflects our commitment to providing a service that is:

This approach has earned us the trust of our clients, their families, our carers, and with stakeholders such as the NHS and local authorities who look to us to provide care and support for vulnerable adults in their own homes or within supported living accommodations.